Stop overpaying for OEM contracts.
We know that IT maintenance contracts can be overpriced. Mojo Systems is focused on providing you with the best possible service within your budget. We support new, end of life, and end of service life NetApp hardware. From router support to switch support, we will have all of your needs covered.
NetApp devices that we support include:
- FASServer Series
- F200-800 Series
- FAS Series
- DS14MK2 Disk Shelves
A+ Service. Customer Centered Solutions.
At Mojo Systems, customer service is our top priority. For 14 years, we have been providing IT solutions with your budget in mind. Our third party maintenance support continues Mojo System's tradition of unparalleled customer service with the following SLA options:
- Help Desk & On-Site Support Monday-Friday, 8am-5pm
- Same day failed hardware diagnostic response during business hours. NBD after hours.
- On-Site Field Engineering Support - Next Business Day
- After hours escalation available
- Help Desk & On-Site Support 7 Days a Week, 24 Hours a Day
- 4 Hour Guaranteed Response to begin Failed Hardware Diagnosis
- On-Site Field Engineering Support
- Next Day for non-critical issues
- Same day effort on High Severity issues
- On-Site or Local Inventory Stocking of Commonly Failed Parts
Mojo will work with your team to build a Service Level Agreement (SLA) that is specific to your budget and needs.